Q: What is your cancellation policy?
A: Refunds will not be available for registrants who choose not to attend iSolved Connect. However, registrants may send an alternate to the event without additional charge. To request to make an attendee change please send an email to with the name, company name, phone number and email of the original attendee along with the name, company name, phone number and email of the replacement name. Transfers will be accepted up to August 31, 2018. After that date, no transfers will be accepted.
Q: What is the conference dress code?
A: The dress code is business casual. We recommend layered clothing so you can stay comfortable.
Q: How do I book a room at the Hyatt Regency Scottsdale?
A: Click here to book your room through our discounted room block!
Q: I am having trouble registering. Can someone help?
A: Of course! Send us an email at University@isolvedhcm.com and we’ll be happy to assist you.
Q: Which meals are included as part of my registration?
A: We will host a group dinner for all attendees on Tuesday, along with breakfast and lunch each day of the conference. We will also have a cocktail reception on Monday.
Q: I have dietary restrictions. What are my options?
A: We’re happy to accommodate! Simply fill out the dietary form with your needs when you register.
Q: I want to extend my trip. What are my options to book additional nights at the Hyatt before/after the conference?
A: You are welcome to book rooms at the discounted hotel rate for up to 3 days before the conference starts and/or 3 days after the conference ends. Enjoy the sunshine in Flagstaff!
Q: Can I bring a plus one?
A: Of course! Only those registered and with a badge will be able to attend the sessions and be provided meals.
Q: Who should attend?
A: If you use the iSolved platform for payroll, HR, benefits, and/or time tracking, you should attend.